Ecommerce Platform | Setting up a new payment method in Premier

Ecommerce Platform | Setting up a new payment method in Premier

On occasion when an order is placed through Journey's ecommerce platform (previously known as onejourney) you may see it display within the ‘Orders’ section with a status of 'In Progress', for the Spa module, this means that the order has not integrated with Premier.

You will need to manually add this booking to Premier and assign the payment to your 'onejourney' or 'RevSpa' payment method.

If you do not have a 'onejourney' or 'RevSpa' payment method created, please follow the below instructions within Premier to create this:

  • Log in to Premier via Manager

  • General Menu

  • Sites

  • Site Settings

  • Payment Methods

  • Allocate 'ecommerce platform' to one of the -None- buttons

    • Related Articles

    • Ecommerce Platform | Rooms: payment options

      Overview Payment options are not currently rate-specific, therefore the deposit/deferred payment option which you set up will be applied to all of your rates. By default, ecommerce platform sites are set up to take full payment at the point of ...
    • Ecommerce Platform | Setting Promotional Pricing in Premier

      Promotional Pricing allows your ecommerce platform to push the price an item was sold for through to Premier. (Not to be confused with a 'Promo Code') In Premier, log in via Administrator. Go to 'Promotional Pricing'. Make sure the onejourney/RevSpa ...
    • Ecommerce Platform | SynXis payment reconciliation

      This article aims to guide properties using Synxis on how to reconcile ecommerce platform payments in their PMS, as these will not integrate automatically. This is essential for end-of-day reconciliation to ensure all payments received by the ...
    • Ecommerce Platform | Setting up Classes

      Before you can start setting up classes in ecommerce platform, the initial build must be completed in Premier ( It is also important to note that all future scheduling and editing of classes and their ...
    • Ecommerce Platform | Managing/cancelling a deferred payment booking

      There are options to manage the payment by clicking the ellipsis button at the end of the row. If you are cancelling or amending dates of an order, please do ensure that this payment is cancelled/amended appropriately using either "Change Date" or ...