Ecommerce Platform | How to setup Spa Extras

Ecommerce Platform | How to setup Spa Extras

🔍 Summary

Spa extras allow you to increase basket value and enhance the guest experience. Once created in Premier, they must be configured and published in the ecommerce platform before they can be booked online.

❓ Likely Scenario

You have created a new Extra in Premier, but it is not yet visible or bookable on your ecommerce storefront. You now need to import it and complete the setup so it can be displayed and sold online.

🛠️ Process Overview

  1. Run an import from Premier into the ecommerce platform
  2. Configure the Extra within the ecommerce system
  3. Publish and set visibility rules
  4. Test the setup on the storefront

✅ Step-by-Step Instructions

  1. Run an import
    1. First, run an import to pull through the newly created Extra from Premier.
    2. (Ecommerce Platform | Imports)
  2. Locate the Extra
    1. Once the import is complete, go to Products and Services (left-hand menu)
    2. Click Spa
    3. Select Extras
  3. Edit the Extra details
    1. Click Edit next to the relevant Extra
    2. Add or amend:
      1. Extra name (we recommend keeping this as similar as you can to avoid trouble linking the ecommerce extra with the Premier extra)
      2. Description
      3. Image 
    3. The price will automatically be pulled through from Premier and does not need to be edited.
  4. Make it published on the website and a featured item (optional)
    1. Tick Published on the website to make it live (once you later save changes)
    2. If required, tick Featured Item to:
      1. Display it first in the list
      2. Show its image and expanded description automatically
  5. Set visibility
    1. Scroll to the Visibility section and choose whether the extra should appear during checkout against:
      1. No items
      2. All items
      3. All Spa Days
      4. All Treatments
      5. All Facilities
      6. Custom items (select specific items from the dropdown list)
  6. Save changes
  7. Test the setup
    1. Once complete:
      1. Go to your ecommerce storefront
      2. Add a spa day or treatment to the basket
      3. Proceed to checkout
      4. Confirm that the correct Extras, add-ons, and complimentary items appear as expected

🧠 Important Notes

  1. Extras must be imported before they can be configured in the ecommerce platform
  2. Pricing is controlled in Premier and cannot be edited in the ecommerce system
  3. Visibility settings directly control where and when the Extra appears to guests
  4. Always test after publishing to ensure correct display and booking behaviour

🔗 Related Articles

  1. Ecommerce Platform | Imports
  2. Ecommerce Platform | Non-Stock (Extras) Activation
  3. Ecommerce Platform | How to setup cross-sells and upsells