Ecommerce Platform | How to setup cross-sells and upsells

Ecommerce Platform | How to setup cross-sells and upsells

When you are live with ecommerce platform you may wish to set up cross-sells and/or up-sells across your Spa Days or Treatments to help maximise revenue.

Where to set this up:

  • Log in via https://admin.onejourney.travel.

  • Under the 'Products and Service' heading on the left click 'Spa'.

  • Select either 'Treatments' or 'Spa Days'.


  • Click 'Edit' next to the Treatment/Spa day you want to set this up for.

  • Click 'Cross and upsell' (as shown below)


Cross Sells

The first set of options you see are for setting your cross-sells. Here you can choose to cross-sell to an individual item, an entire category, a range of items or none.

The options

None - no cross-sell will be set up for this item.

Range - allows you to choose one of your ranges of Treatments, Spa Days or Products.


Category - allows you to cross-sell to selected categories such as Massages, Facials etc.


Items - allows you to select individual items to cross-sell.

  • If using this option, once you have selected it click 'Add cross-sell item'.


  • You will then see a new drop-down list with all of the available cross-sell options.

  • Make your selections.

  • Click 'Save Section'.

Upsells

Underneath the cross-sells section of the configuration page you will see the upsells options.

  • Choose what you would like to upsell from the dropdown.

  • Click on 'Save Section'.


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