Ecommerce Platform | How to make bookings available for adults only

Ecommerce Platform | How to make bookings available for adults only

🔍 Summary

This guide explains how to enable “Adult Only” bookings for rooms and tables on your ecommerce storefront, restricting availability to adult guests only.

❓ Likely Scenario

You want to remove the option for children when customers are making a booking, ensuring certain rooms or tables are available to adults only.

🛠️ Process Overview

Adult-only booking functionality is not enabled manually within the platform. It must be requested through the support team for activation on your property.

✅ Step-by-Step Instructions

Request Activation

To enable Adult Only bookings:
  1. Contact the Support Team via live chat at support.journey.travel (recommended for fastest response).
  2. OR
  3. Email: support@journey.travel
  4. Provide details of your property and request that bookings are set to Adult Only for rooms and/or tables.
  5. The support team will confirm once this has been implemented.

🧠 Important Notes

  1. This setting controls whether children can be selected during the booking process.
  2. Once enabled, customers will only be able to make adult-only bookings where applied.
  3. Implementation is handled centrally by the support team and cannot be self-configured in the storefront settings.

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