Ecommerce Platform | How to log in and navigate to the front end

Ecommerce Platform | How to log in and navigate to the front end

Once someone from our support or implementations team has created you new user, you will receive an email from HotelLobby to verify your email address. Once this has been completed, you’ll be able to log into HotelLobby and access ecommerce platform by following the below guide.


Logging In:

    • To make logging in easy in the future, you may wish to bookmark this URL

  • Select Hotel Apps from the left menu.

  • Click “VIEW” on the ecommerce platform tile.

  • This will then take you through to the back end of ecommerce platform.

    • If the site asks you to log in again, you can do this with the same details used for Hotel Lobby.

Navigate to the front end:

  • Select the 'View Site' at the top of the page. This will open your storefront in a new tab.



    • Related Articles

    • Ecommerce Platform | Rates | Set up a minimum lead time restriction

      You may want to set up a minimum lead time restriction for your rates. For example, you have a rate that includes an experience and you'd like some extra time to schedule or prepare this for the guest. How to set up a minimum lead time restriction in ...
    • Ecommerce Platform | SynXis payment reconciliation

      This article aims to guide properties using Synxis on how to reconcile ecommerce platform payments in their PMS, as these will not integrate automatically. This is essential for end-of-day reconciliation to ensure all payments received by the ...
    • Ecommerce Platform | Imports

      Spa Imports You can complete a manual import for the entire spa module by following the below steps: Log in to our ecommerce platform Select 'Spa' from the left-hand side Select Treatments from the drop-down menu Click the 'Import' button on the top ...
    • Ecommerce Platform | Spa memberships

      Spa members can log in to ecommerce platform and see any members-only discounts on Treatments, Spa Days and Classes. We would advise sending an email from Premier to all of your members with the sign-in URL for your ecommerce platform along with ...
    • Ecommerce Platform | How to edit your homepage

      In order to edit your homepage in ecommerce platform: Log in to ecommerce platform. Once logged in you will be presented with your Dashboard. Underneath the Products & Service heading click on 'Content'. This will bring up a sub-menu. Click on ...