Ecommerce Platform | How to delete or reinstate a rate in Ecommerce Platform

Ecommerce Platform | How to delete or reinstate a rate in Ecommerce Platform

To delete a Rate:

  • Log in to ecommerce platform

  • Select 'Stay' and then 'Rates' from the left-hand menu


  • Find the rate you would like to delete and select the three dots to the far right-hand side.

  • Select 'Delete' from the pop-up that appears.

  • Select 'Yes' from the pop-up that appears.


To reinstate a Rate:

If a rate is deleted in error and needs to be reinstated, please email support@journey.travel who will be able to reinstate the rate on your behalf.


    • Related Articles

    • Ecommerce Platform | Rates | Set up a minimum lead time restriction

      You may want to set up a minimum lead time restriction for your rates. For example, you have a rate that includes an experience and you'd like some extra time to schedule or prepare this for the guest. How to set up a minimum lead time restriction in ...

    • Dynamic Packages - Rate Codes

      Dynamic Packages – Configuring Rate Codes ⏱ Estimated time: 15 minutes ? Role: Revenue Managers, Spa Managers, PMS Administrators What you'll learn: How to correctly configure PMS Rate Codes for Dynamic Spa Packages. The essential logic required to ...

    • Ecommerce Platform | Uploading a Custom Favicon

      ⏱️ Estimated time: 2 minutes ? Role: Marketing Teams, Content Managers, Administrators What you'll learn How to submit a request to update your custom storefront favicon. When should I use this? Use this guide when setting up your storefront for the ...

    • Ecommerce Platform | How to build links Room or Rate specific URLs

      ? Summary This article explains how to build custom links in your ecommerce platform that direct guests to specific rooms, rates, or promotional offers. By adjusting URLs, you can ensure that links from your main website or marketing campaigns lead ...

    • Ecommerce Platform | Guestline | Creating new rate plans

      When you have created a new rate plan within Guestline, please run an import through your ecommerce platform (see article Ecommerce Platform | Imports). Once this has been completed, you will then be able to set the rates live within Journey's ...