Ecommerce Platform | How to check if a payment has been successful?
Log in to the back end of your ecommerce platform.
Select Orders from the left-hand menu
Search for the order in question.
Click 'Edit' to the far right of the order info you want to view.
Click the 'Payments and Refunds' tab
This tab will show you whether or not the payment has been successfully taken.
Here is an example of what it could look like if the payment has been successful.
Here is an example of what it could look like if the payment has not been successful.
If there is no payment history displayed, the customer has not gotten to the checkout window and no payment has been taken.
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