Ecommerce Platform | Guestline | Why is it displaying £0 on the Ecommerce Platform calendar?

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• Ecommerce Platform | Guestline | Displaying your rates on Ecommerce Platform

  All the rates should already be set up in Rezlynx. In order for them to display on ecommerce platform, you would need to ‘expose’ the rate to Roomlynx which is a simple tick box like below. This needs to be done for every rate that you’d like to have ...

• Ecommerce Platform | Guestline | Threshold closures

  Threshold closure is the ability to close out availability to a specific channel, the channel ecommerce platform uses is RoomlynxWS. It’s vital that you have these set up if you are a property with a smaller range of rooms per room category. You can ...

• Ecommerce Platform | Guestline | Creating new rate plans

  When you have created a new rate plan within Guestline, please run an import through your ecommerce platform (see article Ecommerce Platform | Imports). Once this has been completed, you will then be able to set the rates live within Journey's ...

• Ecommerce Platform | Guestline | How can I tell if a room booking came through the Ecommerce Platform?

  Any bookings that come through ecommerce platform will always appear in your ecommerce platform's dashboard in the order listing. You will also receive a notification of the booking to your chosen email. These are the two most obvious ways of knowing ...

• Ecommerce Platform | Guestline | Setting up room upsells / extras

  Upsells need to be created in Rezlynx first as ‘Products’. If you were using the DBM before ecommerce platform then hopefully you’ve got the upsell products already created, but if not, they need to be created in Rezlynx first before they can be set ...