Ecommerce Platform | Ensure automatic reservation references is enabled
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Ecommerce Platform | Rates | Set up a minimum lead time restriction
You may want to set up a minimum lead time restriction for your rates. For example, you have a rate that includes an experience and you'd like some extra time to schedule or prepare this for the guest. How to set up a minimum lead time restriction in ...
Ecommerce Platform | Making treatments bookable & Troubleshooting availability
Treatments and Spa Days availability in the ecommerce platform will always reflect the setup in our experience management system - EMS (previously known as Premier). Please follow the checklist below to ensure Treatments can be added to the basket ...
Ecommerce Platform | Imports
Spa Imports You can complete a manual import for the entire spa module by following the below steps: Log in to our ecommerce platform Select 'Spa' from the left-hand side Select Treatments from the drop-down menu Click the 'Import' button on the top ...
Ecommerce Platform | Rooms: payment options
Overview By default, ecommerce platform sites are set up to take full payment at the point of placing the order. However, Journey's ecommerce platform can take a deposit or defer the payment for a room (or spa). Card information is stored securely in ...
Ecommerce Platform | Guestline | How can I tell if a room booking came through the Ecommerce Platform?
Any bookings that come through ecommerce platform will always appear in your ecommerce platform's dashboard in the order listing. You will also receive a notification of the booking to your chosen email. These are the two most obvious ways of knowing ...