Ecommerce Platform | Ensure automatic reservation references is enabled

Ecommerce Platform | Ensure automatic reservation references is enabled

If treatments aren't showing availability on ecommerce platform, when first setting up the connection with Premier, please ensure that 'Automatic Reservation References' is turned on within Premier by following the below:

  • Log into 'Manager'

  • Select 'General' Menu

  • Click 'Sites'

  • Click 'Site Settings'

  • Click 'Reservation Options'

  • Enable to option for "Auto Generate Reservation References"

    • Related Articles

    • Ecommerce Platform | Rates | Set up a minimum lead time restriction

      You may want to set up a minimum lead time restriction for your rates. For example, you have a rate that includes an experience and you'd like some extra time to schedule or prepare this for the guest. How to set up a minimum lead time restriction in ...

    • Ecommerce Platform | Making treatments bookable & Troubleshooting availability

      Treatments and Spa Days availability in the ecommerce platform will always reflect the setup in our experience management system - EMS (previously known as Premier). Please follow the checklist below to ensure Treatments can be added to the basket ...

    • Ecommerce Platform | Rooms: payment options

      Overview Payment options are not currently rate-specific, therefore the deposit/deferred payment option which you set up will be applied to all of your rates. By default, ecommerce platform sites are set up to take full payment at the point of ...

    • Ecommerce Platform | Imports

      Spa Imports You can complete a manual import for the entire spa module by following the below steps: Log in to our ecommerce platform Select 'Spa' from the left-hand side Select Treatments from the drop-down menu Click the 'Import' button on the top ...

    • Ecommerce Platform | Guestline | How can I tell if a room booking came through the Ecommerce Platform?

      Any bookings that come through ecommerce platform will always appear in your ecommerce platform's dashboard in the order listing. You will also receive a notification of the booking to your chosen email. These are the two most obvious ways of knowing ...