Ecommerce Platform | Creating availability rules
Availability rules in ecommerce platform allow you to block out a specific day/period for any spa item.
Process:
Log in to your ecommerce platform.
From the main menu on the left-hand side of the screen, under the 'Products & Service' heading click on 'Spa'.
From the sub-menu this opens, scroll down and click on 'Availability Rules'.
The availability rules page will appear with two options ‘Create availability rule’ or 'Block a day’.
Creating an Availability Rule
- Click 'create availability rule'.
Select your target from the drop-down list for the event, or events you wish the rule to apply to.
This can be all events, all types (spa days/treatments/classes), by category, or by individual item. This may bring up another drop-down list where you can make your specific selections (as shown below).
Set your start and end date and time. The time period that you select here, is the time that the selected spa items will not be bookable for.
Click 'Save'.
Once the rule has been saved it will automatically appear on the availability page.
If necessary you can delete the rule at any time by clicking on the delete button, however, this cannot be undone and if done in error you would need to create a completely new rule.
Blocking out a Day
- Go to the 'availability rules' page.
- Select 'block a day'.
- Enter the date you want to block out all availability for.
- Click 'save'.
- The block will automatically appear on the availability page.
- Delete if necessary.
Related Articles
Ecommerce Platform | Spa day/package availability
Creating package Availability in Premier See the screenshots below for an illustration of these instructions Open and log in to Premier Software. Open 'Packages' and select the required package. Select the 'Availability' tab. Click the green plus ...Ecommerce Platform | Rates | Set up a minimum lead time restriction
You may want to set up a minimum lead time restriction for your rates. For example, you have a rate that includes an experience and you'd like some extra time to schedule or prepare this for the guest. How to set up a minimum lead time restriction in ...Ecommerce Platform | Troubleshooting treatment availability
Issue one: Individual treatments are not showing availability consistently Step 1: Treatments Checklist If individual treatments or dates aren't showing availability, you should always begin by carefully checking that Premier is configured correctly. ...Ecommerce Platform | Creating an offer
Once you have been set up and are live, you may decide that you would like to run an offer through your ecommerce platform. You may want to utilise this feature to create a campaign for an event like Black Friday. There is also a video here to take ...Ecommerce Platform | Advanced times for treatments and facilities
If you need to block out a certain time on a certain day of the week for a specific treatment or facility, you can do this directly within our ecommerce platform. This will override the availability that is read from Premier - so will be particularly ...