Description
Monthly payment can be processed and collected via direct debit or by processing a standing order, this section covers the creation of the direct debit collection file.
Resolution
In "Administrator" or via "Manager" click onto “DD / SO Processing”
- The DD /So processing provides the ability to generate lists of payments due for a given month, the options available are as follows:
- Direct Debit - Select to generate a list of monthly direct debits due
- Standing Order - select to generate a list of due payments
- Collection Type
- Member only - ability to create a run for only monthly membership fees
- On Account Only - ability to create run for only items transferred from the member account to monthly collection
- Both - ability to create a payment run for all due payments
- Region / Sites- if using Administrator the ability to select specific region and associated sites
- Prev - to roll back to previous run date
- Next - to move forward to next run date
Creating a Direct Debit run
- Use the above selection criteria to select the required run
- Click on to the "Green Tick" to generate the payment list
- The list presents all payment lines due, for members on a rolling Generated payment these are denoted with a *
- Click onto “Confirm Generated Payments” to roll to create the generated payment line and roll the members expiry date forward
- Select "Yes to action
- Select the "Direct debit" button to generate the payment file
- All members with missing account details will be excluded from the file creation
- A report is provided of all missing details, you now have the opportunity to review the bank details on the members record card - see Members - Details
- The system will ask if you wish to continue to create the DD file, click “Yes”, if the file has been successfully created a message will appear stating this, click “OK”
- This file will be stored in the same location as the AUDDIS file; again the software will produce two files.
- The BACS.txt and BACS.csv will now be available in your stored location - see Site Settings - Memberships